Red Rock Wellness' Privacy Policy
We are committed to protecting the privacy and confidentiality of our patient's personal information. This policy explains how we collect, use, disclose, and protect your personal information. By using our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
Information We Collect
We may collect the following types of personal information from you:
- Name, date of birth, and contact information (address, phone number, email).
- Health information, including medical history, current health conditions, and treatments received.
- Driver's license number.
We collect this information:
- Directly from you when you provide it to us.
- From healthcare providers involved in your care.
- From third parties with your consent or as permitted by law.
Use of Personal Information
We use your personal information for the following purposes:
- Providing healthcare services, including diagnosis, treatment, and ongoing care.
- Scheduling appointments and managing clinic operations.
- Billing and processing payments.
- Communicating with you about your healthcare and clinic services.
- Sending appointment reminders and other relevant information.
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- To healthcare providers involved in your treatment.
- To third-party service providers who assist us in delivering healthcare services (e.g., IT support, billing services, pharmacies).
- As required by law, such as reporting communicable diseases or complying with court orders.
- With your consent or as otherwise permitted by applicable privacy laws.
We take reasonable steps to ensure that third parties handling your personal information comply with privacy laws and protect your information.
Data Security
We take the security of your personal information seriously and have implemented measures to protect it, including:
- Secure storage and transmission of electronic data.
- Restricted access to personal information on a need-to-know basis.
- Regular review and enhancement of our security measures.
- There are risks associated with communicating by electronic communication. Patients are informed that in-person or virtual verbal communication is the most secure method of communication.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Your Rights
You have the right to:
- Access your personal information and request corrections if it is inaccurate or incomplete.
- Request deletion of your personal information, subject to legal requirements.
- Withdraw consent for processing personal information where applicable.
- Object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us using the information provided in the "Contact" section.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your experience and analyze website usage. You can manage your cookie preferences through your browser settings.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or contacting you directly.